IELTS Nexus

Privacy Notice

Last updated: 28 September 2026

IELTS Nexus is operated by Richard Lee Wilson, an individual trading as "IELTS Nexus". Richard Lee Wilson is the data controller responsible for your personal data. Contact: hello@ieltsnexus.com.

Data we collect and why

  • Account data (email, login credentials) — to create and run your account (contract).
  • Study guide sign-ups (email, optional name) — to send the guide and follow-up study emails (consent; unsubscribe anytime).
  • Learning content (writing submissions, speaking recordings, test results, progress) — to provide lessons and AI feedback (contract).
  • Support messages — to answer your questions (legitimate interests).
  • Technical data (IP address, device and browser info, basic usage) — for security, fraud prevention and improving the service (legitimate interests).

Payment card details are collected by Paddle, not by us.

Who we share data with

  • Service providers who host and operate the site, send email (e.g. MailerLite), and process AI feedback.
  • Paddle.com, our Merchant of Record, for the sale of memberships, subscription management, payments, tax compliance and invoicing.
  • Professional advisers (legal, accounting) where needed.
  • Authorities where required by law.

Some providers may process data outside your country; we rely on appropriate safeguards such as standard contractual clauses.

Retention

We keep data only as long as your account is active or as needed for the purposes above and legal obligations, then delete or anonymise it.

Your rights

Depending on where you live, you may access, correct, delete, restrict or export your data, object to processing, withdraw consent, and complain to your data protection authority. Email us and we will respond within one month.

Security

We use appropriate technical and organisational measures, including encryption in transit and access controls.

Cookies and local storage

We use essential cookies and browser storage for sign-in and saving your progress. We do not use advertising cookies. You can clear these in your browser settings.